Privacy Policy
Effective Date: October 8, 2025
Last Updated: October 8, 2025
1. Introduction
Cypress Curb Appeal Services (referred to herein as "Company," "We," "Us," or "Our"), which operates the website houstonpowerpressurewashing.com (the "Website"), is committed to protecting the privacy of our users and customers. This Privacy Policy is designed to inform you about the types of information we collect, how we use that information, the circumstances under which we may share it, and the choices you have regarding your personal data.
This policy applies to all visitors, users, and others who access the Website or utilize our power washing and curb appeal services in Cypress, Texas, and surrounding areas. By using our Website, you consent to the collection and use of information in accordance with this policy.
2. Data Controller and Contact Information
The Data Controller responsible for the collection and processing of your personal information is Cypress Curb Appeal Services.
Location: Cypress, Texas, United States
Phone: +1 949-351-7613
Email for Privacy Concerns: KenLininger@gmail.com
Attention: Privacy Officer / Data Protection Contact
For all privacy-related inquiries, requests regarding your data rights, or formal complaints, please use the dedicated email address listed above.
3. The Information We Collect
We collect information that identifies, relates to, or is reasonably capable of being associated with you or your household, defined herein as Personal Information. We collect this information through direct interaction and automatically through website technologies.
A. Information You Voluntarily Provide
This data is provided by you when you request a free quote, contact us via email or phone, or engage us for service. It includes the following categories of Personal Information:
Identifiers: Your full name, email address, and phone number.
Commercial Information: Your residential or commercial property address, details about the requested cleaning service (e.g., house size, type of washing, specific needs).
Correspondence: The substantive content of your messages, emails, or conversations used for communication and scheduling.
B. Information We Automatically Collect (Usage and Technical Data)
When you interact with the Website, we automatically collect technical information from your browser or device for optimization and security. This includes:
Internet Activity: Your IP address, browser type and version, operating system, time zone setting, and the domain name of your internet service provider.
Browsing Data: Uniform Resource Locators (URLs) clicked to, through, and from our Website; page response times; the date and time of your visit; pages viewed; and interaction data (scrolling, clicks, etc.).
C. Information Collected via Third-Party Technologies
We use cookies, web beacons, and other tracking technologies. The presence of the notice "This Website is Powered by AdsRole" indicates the likely use of a third-party platform that deploys its own tracking mechanisms and cookies for purposes including:
Analytics: Measuring website traffic, user behavior, and overall engagement.
Functionality: Enabling interactive features like contact forms and the "Call Now" button.
Advertising: Serving retargeted advertisements to you based on your browsing history on our site and across the internet.
4. How We Use Your Personal Information
We use the collected Personal Information for the following explicit, legitimate business purposes:
Purpose of Use: Details and Lawful Basis (where applicable)
Service Provision: To fulfill your quote request, schedule the service, deliver the cleaning service, and process payments.
Communication: To respond to your inquiries, send service confirmations, invoices, updates, and handle customer support.
Marketing and Promotion: To send you promotional offers and newsletters (if consented) and to personalize the content you see.
Website Optimization & Security: To monitor site usage, analyze trends, improve functionality, and actively detect and prevent fraud, security breaches, or illegal activity.
Compliance with Law: To comply with legal obligations, including responding to governmental requests and enforcing our terms and policies.
5. Disclosure and Sharing of Your Information
We do not sell your Personal Information for monetary compensation. We may, however, disclose or share your data with the following parties:
A. Third-Party Service Providers
We utilize external companies and individuals to help us operate our business. They are granted access to your Personal Information only to perform tasks on our behalf and are contractually required not to disclose or use it for any other purpose.
Website Platform: Including AdsRole and other hosting/management services.
Analytics: Tools like Google Analytics to track and report on site usage.
Business Tools: CRM systems, email service providers, and scheduling/billing software.
B. Legal and Governmental Requirements
We may disclose your Personal Information in good faith when necessary to:
Comply with a legal obligation (e.g., court order or subpoena).
Protect our rights or property, or the safety of our users or the public.
Investigate fraud or potential wrongdoing related to our Service.
C. Business Transfers
If Cypress Curb Appeal Services is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset. We will provide prior notice before your data is transferred and becomes subject to a different Privacy Policy.
6. Data Security and Retention
A. Data Security and Protection Measures
The security of your Personal Information is paramount. We implement a combination of administrative, technical, and physical security measures, including:
Using Secure Sockets Layer (SSL) technology to encrypt data transmission.
Restricting access to Personal Information to only those employees and contractors who have a strict need to know that information to perform their job.
Regularly reviewing and updating our security practices.
However, please recognize that no electronic storage or transmission method is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
B. Data Retention Policy
We retain your Personal Information only for as long as is necessary to fulfill the purposes outlined in this policy, and to satisfy legal, accounting, or reporting requirements.
Customer Records (Name, Address, Service History): Retained for approximately seven (7) years after the last service date to meet future service needs and legal/tax obligations.
Non-converted Quote Requests: Retained for up to one (1) year for follow-up and business analysis, then securely deleted or anonymized.
Log Data: Retained for a shorter duration, except where used to enhance security or where legally mandated for longer periods.
7. Your Data Privacy Rights
Depending on where you live, you may have the following comprehensive rights regarding the Personal Information we hold about you:
Right to Know (Access): The right to request information about the specific pieces and categories of data we have collected and how we use and share it.
Right to Rectification (Correction): The right to request that we correct any inaccurate or incomplete Personal Information we hold.
Right to Deletion (Erasure): The right to request the deletion of your Personal Information, subject to certain legal exceptions (e.g., legal compliance).
Right to Object/Opt-Out:
The right to object to processing based on legitimate interests.
The right to opt out of the "sale" or "sharing" of your Personal Information, particularly for targeted advertising purposes, facilitated by third-party services like AdsRole.
Right to Portability: The right to receive your Personal Information in a structured, commonly used, and machine-readable format.
Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To Exercise Your Rights: Please submit a verifiable request to our Privacy Officer via the email address: KenLininger@gmail.com. We may need to confirm your identity before processing your request.
8. General Provisions
A. Children's Privacy (COPPA)
Our Website and services are directed toward adults aged 18 and older. We do not knowingly collect Personal Information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately so we can promptly delete the data.
B. External Links
Our Website may contain links to third-party sites that are not under our control. We are not responsible for the content, privacy policies, or practices of any external sites. We strongly encourage you to review the privacy policy of every site you visit.
C. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the new policy on this page and revise the "Last Updated" date at the top. We advise you to review this page periodically. Changes are effective immediately upon posting.